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SKU/Artículo: AMZ-0978892933
Gov Results Now!: Implementation Tools That Optimize Your Public Sector Team
Format:
Paperback
Detalles del producto
Disponibilidad:
En stock
En stock
Peso con empaque:
0.58 kg
0.58 kg
Devolución:
No
No
Condición
Nuevo
Nuevo
Producto de:
Amazon
Amazon
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USA
USA
Sobre este producto
- *This book content is proudly 100% AI free!* - just for public sector team leaders!The public sector has experienced seismic changes. Your civil service operations face unprecedented instability, with ongoing challenges to staff and citizens/customers.Your team is frustrated, struggling to deliver the mission that your customers so desperately need, facing external problems you didn’t create.And you got into public service with a passion to make a difference - and you know it shouldn’t be this difficult!Imagine if there was a one-stop resource with proven solutions, used by the most successful companies, that make it easier for you and your team to overcome all these challenges and deliver a consistent, world-class experience. Imagine if you could gain insights directly from an implementation leader who has personally led numerous successful operational improvement efforts in public sector organizations like yours. Well, you don’t have to imagine it. This book provides practical tools to improve your leadership, team engagement, customer satisfaction, and mission outcomes. This was created to help you and your team make it easier to provide the quality experience you know you can provide – by implementing improvements you know are possible...giving you the tools to lead them from mayhem to mastery (and a more satisfying work life). You have sacrificed so much to help others. You deserve help to succeed. Join the grassroots movement to optimize your public sector calling today! What leading healthcare professionals are saying: Gov Results Now! is not only a must read – it’s a must do! Mark David Jones has taken his decades of experience working with Disney and a multitude of other world-class organizations and turned it into a treasure trove of clear, concise, practical actions anyone can adapt and implement to immediately improve their team’s performance. He provides keen insights on how to get the most out of your most valuable resource – your people – and how to create a collaborative, innovative environment to fully unleash their potential. I found myself shouting “Amen!” time and time again as I devoured its content. If you’re a leader committed to excellence, you’ll want to consider some of the gems in this book and its supporting materials as part of your team’s action plan and day-today operations. - Robert D. Sharp, Vice Admiral, USN (Ret), former Director of the National Geospatial-Intelligence Agency Mark delivers again! Gov Results Now! is a must read for anyone in government service looking to improve their interactions with their customer. Mark leverages over 20 years’ experience in the service sector working to improve the customer experience at Disney and, as the CEO of a behavioral health organization, I know these are proven easy to understand tools and solutions that work in any sector. Having spent over 35 years in government service, I’m confident this book will be a tremendous help for both leaders and employees at all levels committed to make government function better for those we serve. It’s like having your own personal coach at your disposal. – Chip Fulgham, CEO of Endeavors, retired Air Force Colonel and CFO/twice Acting Deputy Secretary of the Dept of Homeland Security Gov Results Now! is a fantastic resource for anyone in government wanting to elevate their ability to serve by first transforming their team and citizen experience (profoundly needed these days). Mark David Jones provides the tools that the best organizations use to implement practical improvements – both for the team and those they serve. As the former CIO for the state of Maine, I’m confident that, if you put these insights into action, you can improve your public sector operation in the ways that matter most. - Fred Brittain, VP of Information Security, Knowledge Services
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S/ 160.86
55% OFF
S/ 73.11
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