Artículo: AMZ-B0FNLGDDBS

Coaching Conversations at Work: How Managers Turn Everyday Talks into Growth Opportunities (Chet Matterson's Total Managment Series)

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  • Book Description“I give feedback, but it doesn’t inspire improvement.” If you’ve ever felt this way as a manager, you’re not alone. Most leaders care deeply about helping their people grow — yet the everyday conversations that should drive development often fall flat. Recognition sounds generic. Feedback sparks defensiveness. Career talks feel vague.The problem isn’t effort. It’s approach.In Coaching Conversations at Work, leadership coach and workplace strategist Chet Matterson shows managers, supervisors, and HR professionals how to transform everyday interactions into powerful coaching moments. Drawing on real-world examples, practical scripts, and proven psychology, this book delivers a toolkit for conversations that build talent, not just correct mistakes.You’ll learn how to master the five coaching conversations every manager must have:Recognition — Go beyond “good job” and praise in ways that motivate and retain.Feedback — Deliver constructive input that lowers defenses and drives improvement.Career Development — Help employees see a future inside the organization.Coaching Through Mistakes — Turn errors into opportunities for growth and innovation.Stretch Assignments — Challenge people to rise to the occasion without overwhelming them.With ✅/❌ language sidebars, case studies, and ready-to-use dialogue examples, you’ll never be stuck wondering what to say again.Whether you manage five people or fifty, Coaching Conversations at Work will help you:Shift from task master to talent builderMake coaching a natural part of one-on-ones and team meetingsAdapt your approach for high performers, disengaged employees, and resistant personalitiesBuild a coaching culture that lifts performance, engagement, and retentionPractical, clear, and immediately applicable, this book is your guide to becoming the kind of manager employees want to work for — and the kind they never forget.
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